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Using Segmentation and Personalization to Grow Customer Value

Using Segmentation and Personalization to Grow Customer Value

by Victoria Meyer | Jul 13, 2023 | Customer Experience, Strategy

In this episode of The Chemical Show, host Victoria Meyer focuses on segmentation and personalization. B2B companies in the chemical industry often focus on organizational factors when segmenting their market. However, limited use of segmentation can leave both...

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