by Madeline Meyer | Aug 31, 2023 | Customer Experience, Podcast, Strategy
Customer Centricity is more than customer satisfaction, it’s about centering on the “right” customers to create Strategic Value. Host Victoria Meyer delves into the concept of customer centricity and its role in creating business resilience. Through insights from...
by Madeline Meyer | Jun 15, 2023 | Podcast, Uncategorized
“Understanding your value, driving value, and demonstrating it creates opportunity and creates growth, especially in times of market softness.” – Victoria Meyer On this episode of The Chemical Show, host Victoria Meyer discusses the importance of getting...
by Evelyn Burns | May 23, 2023 | Customer Experience
On this episode of The Chemical Show, Victoria Meyer takes us through the world of business transformation and the key factors that lead to success. With a staggering 70% of transformations failing to meet their objectives, Victoria believes that a clear vision and a...
by Victoria Meyer | Mar 28, 2023 | Podcast
Sustainability and innovation are transforming the chemical industry. Central to that transformation is leveraging customer and consumer insights, to ensure that new, innovative products are meeting customer needs. In this week’s podcast episode, I speak with Juliana...
by Victoria Meyer | May 3, 2022 | Podcast
Starting from scratch and making successful business acquisitions is challenging. Victoria Meyer welcomes back John Foley, the CEO of Verdant Specialty Solutions, to give a one-year update. John shares how vital it is to have your back-office team for you to stand...