by Madeline Meyer | Aug 31, 2023 | Customer Experience, Podcast, Strategy
Customer Centricity is more than customer satisfaction, it’s about centering on the “right” customers to create Strategic Value. Host Victoria Meyer delves into the concept of customer centricity and its role in creating business resilience. Through insights from...
by Madeline Meyer | Jul 20, 2023 | Strategy
In this episode of The Chemical Show, host Victoria Meyer delves into the importance of engaging customers early on to de-risk business strategy. Victoria shares valuable insights and strategies for effectively engaging customers and stakeholders during key business...
by Madeline Meyer | Jun 22, 2023 | Customer Experience, Digitization
“The last experience that your customer has with you and your brand, usually delivery from a logistics provider, defines their perception of your business and your company.” – Victoria Meyer, President, Progressio Global In this episode of The...
by Victoria Meyer | Feb 15, 2022 | CEO, Customer Experience
Great customer experience is one of the building blocks for success. If you plan for the long term, having a solid customer experience system is a must. Victoria Meyer dives into the subject with the founder of Watermark Consulting, Jon Picoult. Jon looks at the...
