by Madeline Meyer | Oct 17, 2023 | Customer Experience
In a world where visual appeal of consumer products is critical, it’s important for brands to prioritize product safety and ensure consumers of all ages understand these products are for using NOT consuming! Kristin Cordz, Vice President of Business Development...
by Madeline Meyer | Aug 31, 2023 | Customer Experience, Podcast, Strategy
Customer Centricity is more than customer satisfaction, it’s about centering on the “right” customers to create Strategic Value. Host Victoria Meyer delves into the concept of customer centricity and its role in creating business resilience. Through insights from...
by Victoria Meyer | Jul 13, 2023 | Customer Experience, Strategy
In this episode of The Chemical Show, host Victoria Meyer focuses on segmentation and personalization. B2B companies in the chemical industry often focus on organizational factors when segmenting their market. However, limited use of segmentation can leave both...
by Madeline Meyer | Jun 22, 2023 | Customer Experience, Digitization
“The last experience that your customer has with you and your brand, usually delivery from a logistics provider, defines their perception of your business and your company.” – Victoria Meyer, President, Progressio Global In this episode of The...
by Madeline Meyer | Jun 20, 2023 | Strategy, Supply Chain
“It’s not a matter of if a company is going to adopt technology transportation management system, but more of when? When are they going to do that? Because you have to if you want to improve anything within your company, it starts with having access to the...
