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Leveraging Customer Centricity for Business Resilience in Chemical Markets

Leveraging Customer Centricity for Business Resilience in Chemical Markets

by Madeline Meyer | Aug 31, 2023 | Customer Experience, Podcast, Strategy

Customer Centricity is more than customer satisfaction, it’s about centering on the “right” customers to create Strategic Value. Host Victoria Meyer delves into the concept of customer centricity and its role in creating business resilience. Through insights from...
The Importance of Commercial Discipline: Unlocking Business Resilience in Challenging Times

The Importance of Commercial Discipline: Unlocking Business Resilience in Challenging Times

by Madeline Meyer | Aug 24, 2023 | B2B Marketing, Podcast

Over the next 3 episodes, host Victoria Meyer will be diving deep into approaches that chemical companies are taking to combat the market weakness we’ve seen in the first half of this year (for more on this, check out Episode 118 where I review 2Q23 earnings...
Navigating the Dynamics of the Chemical Shipping Industry with Jennifer Braun

Navigating the Dynamics of the Chemical Shipping Industry with Jennifer Braun

by Madeline Meyer | Jun 20, 2023 | Podcast

“It’s not a matter of if a company is going to adopt technology transportation management system, but more of when? When are they going to do that? Because you have to if you want to improve anything within your company, it starts with having access to the...
Back to Basics: Building Business Resilience in Times of Market Softness

Back to Basics: Building Business Resilience in Times of Market Softness

by Madeline Meyer | Jun 15, 2023 | Podcast, Uncategorized

“Understanding your value, driving value, and demonstrating it creates opportunity and creates growth, especially in times of market softness.” – Victoria Meyer On this episode of The Chemical Show, host Victoria Meyer discusses the importance of getting...
The ABCs of Being Customer-Centric: Boosting Your Business Transformation Success

The ABCs of Being Customer-Centric: Boosting Your Business Transformation Success

by Evelyn Burns | May 23, 2023 | Customer Experience

On this episode of The Chemical Show, Victoria Meyer takes us through the world of business transformation and the key factors that lead to success. With a staggering 70% of transformations failing to meet their objectives, Victoria believes that a clear vision and a...
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