Change and transformations are a fact of life. It’s how you deal with change that sets you apart from the crowd. Victoria Meyer is joined by Laura Schwinn, President of the Specialty Catalysts division at W.R Grace, Co., to talk about transformations and business leadership in contemporary times. Laura discusses customer engagement, listening to customers, and knowing when to get out of the way of employees so they can get things done. She also talks about inspiring innovation and the challenges of being the only woman on a board full of men.